Unfortunately, there are times when good companies have bad press. When customers look for information about you or your company, those articles might pop up onto the first page of Google. One bitter customer can throw a lot of negativity out on the Internet, which will make other potential customers seek another company.
With reputation management, you can push all those bad reviews or damaging articles down in the search engines. When someone searches for your name or your company’s name, there will only be positive content found. This includes removing bad reviews from sites that have inaccurate or abusive information meant to damage the company’s reputation.
Monitor and Address Reviews
When someone has written a bad review about you, if you’re respectful and polite, you can address this person online in a way that shows you’re being transparent and sincere. It’s much better than being negative in return or ignoring the negative comments.
Bury Bad Articles
One of the ways you can push reviews and articles down in the search engines is through positive campaigns and content. When you’re aggressive with your SEO campaign, you can rank positive news about yourself on the first page of Google. Not many people will pass page 1 to find out more about the company. Bury Bad Articles will be able to rank above those negative articles.
Understand the Negative Reviews
Often, you can better your business by paying attention to the negative reviews. If your customers are constantly complaining about your customer service, this is an area you should acknowledge and fix. Invite customers to leave more detailed information in an email to you.
Manage Social Media
It helps to have someone manage your social media platforms. They’ll be able to monitor your accounts and grow your business as well as listen to customers’ feedback in real time. The beauty of the Internet is that everything happens very quickly. It’s also one of the worst things about the Internet. You’ll need to stay on top of any negativity to fix it before it gets out of control.
When it comes to reputation management, there are many services that can help you create a better online impression of you and your company. This includes a person who will monitor and address reviews to a company like Bury Bad Articles that will post good content to push down bad reviews.